Case Study

A New CRM in 4 Weeks

The Challenge

The client came to us after receiving an end-of-life notice from their software provider, with only 4 weeks to find a new system to run their entire business.

Accomodation and Community

West Brisbane

40+ Team

How We Helped

Via stepped in, mapped vital business requirements and identified the top three software matches for the client to select.

Overall, the process took three weeks (our fastest ever!), and data was exported just in time before access was turned off to the legacy system.

The Outcome

We were able to identify a great solution in record time, and worked with the vendor CareMaster towards a speedy and efficient implementation, in line with strict time constraints.

The Avas team implemented the software successfully. The business is expanding with the peace of mind the system can support them.

At Via, every conversation
starts with systems.

People. Process. Technology. The three pillars of our methodology and the anchor points for our unique approach.

Create tailored, effective systems that free you from the daily grind and give you back control over your time.

Strategic
Systems Design

Via takes the pain out of selecting software by matching you with software teams that become partners to your vision.

Software
Matchmaking

Side-step hidden challenges and implement your strategy with us as your guide.

Implementation &
Optimisation

Keen to get started?

Increase efficiency, keep Karen happy and reduce costs all at once.

We'll work tirelessly to create the right systems for you and implement your changes using our mastery of tech and change management.

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