Call Us
Simplify growth with systems that work harder and smarter.
Learn the secrets of the most mindful leaders.
Create the very best experiences to stand out in your industry.
Title: How to choose the right AI tool
Date: January 2026
Too many businesses get excited about "efficiency" and forget about experience.
Val and Amy unpack how to automate and stay up to date with tech advancements, while maintaining your unique and deeply human business differentiator.
"it’s the operational truth bomb you didn’t know you needed" - listener feedback
Title: It's All A Dance: Simplifying Business Systems & Processes
Date: December 2025
Val joined Andrea McKenna on Q&A with S&A for a deep and practical conversation about what it really takes to make a business run smoothly and scale without chaos. We talked about why so many organisations get systems wrong and how simple shifts can create huge improvements.
Title: People-First Automation that Actually Works
Date: November 2025
Val joined Heather to share how to build smarter systems that scale a business without losing the human touch.
If you’re ready for your business to run more smoothly, this episode is a great place to start.
Title: Does AI fit in your Digital Transformation? Let’s find out
Date: September 2025
While everyone’s talking about AI, and asking “CAN we use it?”, smart leaders are asking “SHOULD we use it?”. This interactive session flips the script: workshop live with your peers, uncover blind spots and leave with sharper clarity about where (and if) AI fits in your organisation.
We also launched our first book, written in collaboration with Tania Gomez and a brilliant group of NDIS industry experts.
Title: The Balance of Tech, Trust & Transformation
Date: November 2025
Val joined Alex Terrey to explore what it means to humanise digital transformation: blending the precision of technology with the depth of human awareness.
At Via, we believe in leading with intuition as much as data, and creating Systems where people and purpose drive lasting change.
Title: Future-ready NDIS Systems
Date: October 2025
Val joined Greg and Michael on The Provider NDIS Mentor Podcast, where they dived into how businesses can build smarter systems that grow with them, not against them.
Title: Designing Systems That Deliver Unmatched Customer & Team Experiences
Date: October 2025
Val's conversation with Rael and Lindsay delved into what it really takes to design systems that serve people first, not just processes or platforms.
If you’ve ever felt like your business is running on tools that don’t quite fit, this one’s for you.
Title: Clarity in the Chaos
Date: October 2025
Ever feel like you failed a software implementation? Val joined Chris Kendall to unpack why failure isn’t the enemy: it’s the feedback you need.
We also cover how to fix (or avoid) failed software launches and share a simple shift to align people, process, and technology.
Title: Designing AI to fit your team, not the other way around
Date: September 2025
Here’s the hard truth: technology should fit you, not the other way around.
Val and Ingrid unpack how to map your business like a board game to spot friction and find opportunities to add AI as an enhancer, not a replacement.
Title: Systemising Success Without Dehumanising People
Date: September 2025
Too many businesses get excited about "efficiency" and forget about experience.
Val and Amy unpack how to automate and stay up to date with tech advancements, while maintaining your unique and deeply human business differentiator.
"it’s the operational truth bomb you didn’t know you needed" - listener feedback
Title: Future Forward Navigating Tech from a Visionary
Date: August 2025
A fun and informative discussion where we explored what it means to be an entrepreneur and business owner in today's tech world. We delved into various topics that can assist entrepreneurs, leaders, or business owners in revolutionaizing their practices and moving forward towards success.
Title: How to Systemise for Scale - Better Business Without the Chaos
Date: August 2025
Join hosts Jazmyn and Dan on The Business Game as we unpack how to scale without spiralling into chaos. Our guest, Val Coin shares a human-first playbook for building smarter systems that actually work in the real world.
Title: Build your Dream Team
Date: August 2025
As a guest speaker for a private 3-day business leaders retreat, Val shares lessons learnt across 100's of Digital Transformation projects, on how C-suite leader and non-technical business operators can build a team ready to embrace and lead change effectively.
Title: Confident Software Choices
Date: July 2025
Val shares lessons learnt across 100's of Digital Transformation projects, Via's frameworks, and expertise on how non-technical leaders can confidently make software choices.
With the Software Clarity Guide & GPT assistant, choosing the right software has never been easier.
Title: The Role of Emotional Intelligence in the Tech Industry
Date: July 2025
Join Karen Hall, Queen of Empathy, and Valentina Coin, Systems' Fairy Godmather, for an inspirational conversation on The Empathy Advantage Podcast.
Title: Turning Chaos into Clarity - The Human Way to Embrace Digital Change
Date: July 2025
What if digital transformation didn’t feel scary or boring? In this episode of Show Me the Money, Val Coin shares how her team at Via is helping service-based businesses embrace tech without losing their soul.
Title: Scale without Chaos
Date: May 2025
As a guest speaker at 2025's Resolv SIL Summit in Brisbane, Val reveals the best way to simplify growth with Systems that work harder AND smarter.
We also got ready to launch our first book, written in collaboration with Tania Gomez and a brilliant group of NDIS industry experts.
Title: Digital Transformation Done Right - Why Technology Isn't Always the Answer
Date: May 2025
Val reveals the best way to find answer to all your technological questions, make software selection easy and what every business owner needs to focus on before jumping on demos and sales pitches.
Title: #44 Selecting the Right Systems, Without the Overwhelm
Date: May 2025
Val shares her insights, frameworks, and expertise on how to select and implement the right systems and technologies into your business, without the overwhelm.
Title: Reading the Signs
Date: May 2025
Val shares lessons learnt across 100's of Digital Transformation projects, Via's frameworks, and expertise on how to spot when your organisatin has outgrown their Systems (and what to do about it).
Guests had the opportunity to diagnose their business with our signature Systems Scorecard.
Title: Secrets from a Change and Transformation Expert
Date: April 2025
Val helps leaders trust their systems to drive performance, profit, and culture—unlocking the power of digital transformation and trust in teams and tech.
Title: #63 The Wild Ride of Change - Secrets of the Mindful Leader
Date: April 2025
Val unpacks the real keys to successful digital transformation in the NDIS space.
Title: #86 Spectacular Systems with Val Coin
Date: March 2025
Val's ready to share the secrets to unlocking success in performance, profit, and culture, by adopting a future-proofed approach to system thinking as well as doing.
Title: Systemise Like a Rockstar
Date: October 2024
Val shares the systemisation framework developed over the years at Via Technology that every business should follow to bring their systems to the next level; she takes the room on a gamified experience to engage and spark deeper conversations and insights.
Title: Systemise Like a Rockstar
Date: September 2024
In this invitation-only workshop, Val breaks down Via Technology's systemisation framework to help businesses level up the way their systems work.
Instead of another dry framework walk-through, she takes the room on a gamified journey designed to spark engagement, unlock deeper insights, and start the kinds of conversations that lead to real change.
Title: Ask an Expert: How to digitise processes without de-humanising the business
Date: March 2024
Val discuss the challenges of balancing technology and an ever growing need for efficiency with the loss of human touch a business can experience when everything is delegated to an automation.
.jpg)
